Returns & Exchanges
At Brass Monkey, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn apparel with original tags attached. If the fit isn't right or you've changed your mind, we make the exchange and refund process seamless.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging and include the packing slip provided in the portal to ensure faster processing.
Ship It Back
Download and print your pre-paid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the items, we will issue a refund to your original payment method or process your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing